Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

 
Dispatch costs (inclusive of legally applicable VAT)
We do not charge any shipping costs.

 
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 – 5 days, for deliveries abroad within 3 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

 
Transport of goods [Logistics]
As a rule, the transport of the ordered goods is carried out by the following companies:
– TNT
– DB Schenker
– DPD
– UPS

 
Accepted Payment options
–  Prepayment by bank transfer
–  Payment by credit/debit card via novalnet
–  Payment by ONLINE bank transfer via novalnet
–  Payment by direct debit via novalnet
–  Payment by invoice via novalnet
–  Payment in installments by direct debit via novalnet
–  Payment in installments by invoice via novalnet
–  Further Novalnet Payment Options: Eps, iDEAL, Bancontact, Przelewy24

via PayPal:
–  Payment via PayPal